Privacy Policy

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DILBLITZ PRIVACY POLICY

Effective Date: 01/01/2025

Dilblitz ("we," "our," "us") is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile app ("App") and associated services.

By using Dilblitz, you confirm that you have read and understood this Privacy Policy.

1. Who We Are

Dilblitz is a mobile application designed to connect users with local businesses and exclusive deals. We act as a data controller when processing your personal data.
If you have any questions about how we use your data, please contact us:

• Email: Info@dilblitz.com

2. What Personal Data We Collect

Under UK GDPR, “personal data” refers to any information that identifies you as an individual. We may collect the following types of personal data:

a. Information You Provide Directly

• Name, email address, phone number, age, gender and other contact details.
• Account details such as usernames and passwords.

b. Location Data

• Your real-time location to show nearby businesses and deals.

c. Usage Data

• Information on how you use the app, including search history, clicked deals, and preferences.

d. Device Data

• Details about the device you use to access the app, such as IP address, device type, operating system, and app version.

3. How We Use Your Data

We use your personal data in line with UK GDPR principles for the following purposes:

• To provide services: Displaying nearby businesses, personalising offers, and tracking loyalty rewards.
• To improve the app: Analysing trends and app performance.
• To communicate with you: Sending notifications about deals, updates, and marketing messages (with your consent).
• For legal compliance: Ensuring compliance with applicable laws and regulations.

4. Lawful Basis for Processing Your Data

Under UK GDPR, we must have a lawful basis for processing your data. We rely on the following:

• Performance of a Contract: To provide the services you’ve signed up for.
• Consent: For sending marketing communications (you can withdraw consent at any time).
• Legitimate Interests: To improve the app and provide a seamless user experience.
• Legal Obligations: To comply with UK law or legal requirements.

5. Sharing Your Data

We may share your data with:

• Partner Businesses: To fulfil deals or rewards you’ve claimed.
• Service Providers: Trusted third parties that assist in running the app (e.g., cloud hosting or payment processing).
• Legal Authorities: If required by law or for the protection of our legal rights.

We will never sell your personal data to third parties.

6. International Data Transfers

If your data is transferred outside the UK (e.g., to a service provider in another country), we ensure it is protected through:

• Adequacy decisions by the UK government.
• Standard Contractual Clauses approved under UK GDPR.

7. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request the deletion of your data ("right to be forgotten").
• Restriction: Ask us to limit how we use your data.
• Data Portability: Receive your data in a machine-readable format.
• Objection: Object to how we process your data (e.g., for marketing).
• Withdraw Consent: At any time, for processing based on consent.

To exercise your rights, contact us at info@dilblitz.com.

8. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

9. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking

Our app may use cookies or similar tracking technologies to enhance your experience. You can manage your cookie preferences through your device settings.

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted in the app, and we recommend reviewing it periodically.

12. Contact Us or Make a Complaint

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us at:

• Email: Info@dilblitz.com
• If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO):
• Website: https://ico.org.uk
• Phone: 0303 123 1113